Faq
Find quick answers to your most common questions about shopping, payments, delivery, and returns. We’re here to make your experience smooth and stress-free.
Shopping & Orders
What kind of products do you sell?
We offer a wide range of items including fashion, electronics, kitchenware, skincare, accessories, and everyday essentials. It’s your one-stop shop for all finds.
Do I need an account to shop?
While you can browse without an account, creating one lets you save your cart, track orders, and access special offers
Can I order via WhatsApp?
Yes! Use the green WhatsApp button to chat with a rep and place your order directly.
Can I pick up my order instead of delivery?
Yes, pickup is available in some locations. Choose “Pickup” at checkout and we’ll send you instructions.
Payment & Delivery
What payment method do you accept
We accept card payments, transfers and Pay on Delivery in select areas.
Do you deliver nationwide?
Yes, we deliver all across Nigeria and internationally.
How do I track my order?
You’ll receive a tracking link via email or WhatsApp once your order is shipped.
Is my payment information secure?
100%. We use secure encryption to protect your data and transactions.
Returns & Support
What if I want to return an item?
We accept returns within 14 days for unused, eligible items. Contact us on WhatsApp or view our Return Policy page.
How can I contact customer support?
Use our WhatsApp support button or the Contact Us form to reach a live rep.
Where can I get help with product issues?
Reach out to us through WhatsApp or email. We’re always happy to assist you.